Terms and Conditions of Sale

Effective Date: September 26, 2026

1. Introduction

Welcome to Negative Style LLC. These Terms and Conditions of Sale ("Terms") apply to all purchases made by you ("Customer") from Negative Style LLC ("Company") through our website, negativestyle.com. By placing an order, you agree to be bound by these Terms. If you do not agree with any of these Terms, please do not purchase our products. It is your responsibility to review these Terms periodically for any changes. These Terms constitute a legally binding agreement between you and Negative Style LLC.

2. Order Acceptance and Cancellation

All orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order at our discretion, including but not limited to, errors in product description or pricing, unavailability of the product, or any other reason. If we cancel your order, we will notify you by email or phone and provide a refund for any amounts paid.

3. Price and Payment

All prices listed on our website are in United States Dollars (USD) and are subject to change without notice. Payment must be made at the time of purchase. We accept payment via major credit cards and other payment methods as indicated on our website. You warrant that the payment information you provide is accurate and that you are authorized to use the payment method.

4. Shipping and Delivery

We offer shipping within the United States. The announced delivery times are from 5 to 9 business days. Delivery times are estimates only, and we are not liable for delays. Once the product is shipped, risk of loss passes to you. You are responsible for providing accurate shipping information. The Company is not responsible for products delivered to incorrect addresses due to an error in the address provided by the Customer.

5. Returns and Refunds

Returns are accepted within a 14-day period from the date of delivery. Products must be returned in their original condition and packaging, with all tags attached. To initiate a return, please contact our customer support at help@thesupport.io. Refunds will be processed to the original method of payment within a reasonable time upon receipt of the returned product. Return shipping costs are the responsibility of the Customer unless the return is due to a Company error.

6. Limitation of Liability

To the fullest extent permitted by law, Negative Style LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the product; (ii) unauthorized access to or use of our systems; (iii) any interruption or cessation of transmission to or from our services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our site by any third party.

7. Force Majeure

The Company shall not be liable for any failure to perform its obligations where such failure results from any cause beyond the Company's reasonable control, including but not limited to, acts of God, fire, flood, earthquake, strikes, lockouts, riots, civil unrest, acts of terrorism, or governmental action.

8. Governing Law

These Terms and any disputes arising out of or relating to these Terms shall be governed by the laws of the State of California, United States, without regard to its conflict of law principles. You and Negative Style LLC agree to submit to the personal jurisdiction of the courts located in Anaheim, California for the resolution of any disputes.

9. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Anaheim, California before one arbitrator. The arbitration shall be administered by the American Arbitration Association pursuant to its Commercial Arbitration Rules. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

10. Customer Obligations

As a Customer, you agree to comply with all applicable laws and regulations relating to your use of the Company’s website and purchases made therefrom. You shall provide accurate and truthful information when placing an order, and you shall not use any false or misleading information. Further, you agree not to use our products for any illegal or unauthorized purposes.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact our customer support team. Our customer support hours are 8:00 AM to 6:00 PM CST, Monday through Friday.

• Email: help@thesupport.io
• Phone: +1 714-364-7552
• Address: 947 Lillian Park, Anaheim, California, 92825, United States